2019-11-18 Waymo
Recruiting Coordinator Manager
Mountain View, California, United States
  Waymo is the self-driving technology company with a mission to make it safe and easy for people and things to move around. Building on software and sensor technology developed at Google, Waymo is now launching the world’s first fully self-driving transportation service that will take members of the public from A to B at the touch of a button.   Waymo’s People team recruits and supports the world’s best talent (including, we hope, you). Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take seriously our role as champions of Equity, Inclusion, and Diversity (EID) and stewards of the unique Waymo culture.  

In this role, you’ll:

    • Provide day-to-day oversight to a team of Recruiting Coordinators who support clients with interview logistics across all of Waymo’s business functions, ensuring consistent service excellence.

    • Participate in the selection and training of new team members as well as the performance evaluation and coaching of employees.

    • Create and sustain a positive team environment which serves to motivate and retain a large, flexible workforce that includes a mix of employees and contingent workers.

    • Manage team metrics, load balancing, and productivity benchmarks.

    • Partner with the Recruiters and Staffing Leads to understand support needs and serve as an escalation point for issue resolution.

At a minimum, we'd like you to have:

    • BA/BS degree or equivalent practical experience.

    • 6+ years of experience working in an Operations, Customer Service or HR-related field.

    • 2+ years of experience working in a people management capacity.

    • Demonstrated ability to manage an operational services team and/or be responsible for large scale service delivery.

    • Experience in improving and identifying issues in processes, suggesting user focused improvements.

 

It's preferred if you have:

  • A track record of maximizing individual and team performance, while maintaining an effective working environment and delivering on commitments.

  • Experience designing and implementing new processes, with a demonstrated passion for process improvement and achieving efficiencies.

  • Ability to optimize efforts and projects through building cooperative cross-functional relationships.

  • Ability to set and analyze metrics and data to regularly inform the strategy for achieving team objectives and resource utilization.

  • Excellent communication and interpersonal skills.

  • Recruiting domain knowledge a plus, but not required.

At Waymo, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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