2022-01-05 Waymo

Global Facilities Program Manager

Mountain View, California, United States

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they’re going. Since our start as the Google Self-Driving Car Project in 2009, Waymo has been focused on building the World’s Most Experienced Driver in hopes of improving the world's access to mobility while saving thousands of lives now lost to traffic crashes. Our Waymo Driver powers Waymo One, our fully autonomous ride-hailing service, as well as Waymo Via, our trucking and local delivery service. To date, Waymo has driven over 20 million miles autonomously on public roads across 25 U.S. cities and conducted over 20 billion miles of simulation testing.

Wherever Waymo works, Business Support teams are on the job. We’re the real estate specialists who find and build amazing workspaces and research facilities; the systems experts who develop and run our intuitive IT and business tools; the multitasking administrators who plan events, manage vendors, and orchestrate the daily activities of our teams and leaders. Together, we do everything it takes to keep Waymo rolling.

In this role, you’ll:

  • High level management abilities, strategic thinking and leadership skills that allow management of service delivery across functions, departments and businesses
  • Lead the Facilities Service Delivery division  to develop end-to-end new process design and implementation in support of a high uptime SLAs in a growing portfolio
  • Gather data, utilize dashboards, and own reporting systems.  Set and measure metrics for success, in delivery of GPS operations and programs at all global  locations
  • Collaborate with external and internal partners (Vendors, Business Leads, Finance, Sourcing, Legal) to gather business requirements and define program objectives
  • Govern key contracts by overseeing service delivery outcomes through KPIs, Scorecards, Operational reporting within portfolios (all service lines inclusive space, various projects teams and tech operations) 

At a minimum we’d like you to have:

  • BA/BS degree in related field such as Facilities Management, Program Management, or Hospitality
  • 10+ Years of Program Management or Facilities Management experience
  • Excellent verbal and written communication skills, ability to present in a formal setting, and ability to adapt communication to articulate program goals to a wide audience in a simple, straightforward way
  • Understand technological advances, change management, organizational leadership and compliance requirements, and each supports/drives workplace strategies

It’s preferred if you have:

  • Certification or Industry Designation in PMO or Facilities Services 
  • Experience in mixed use environments - office, industrial, labs or manufacturing  
  • Demonstrable PM skills; able to advance projects with undefined scope, influence and align stakeholders


Note: The following is only applicable for roles hired in the US. As we keep the safety of our employees and our communities top of mind, COVID-19 vaccinations continue to be a critical prevention measure to help end the pandemic.  Because of this, Waymo requires all US-based employees who perform work onsite for Waymo to be fully vaccinated against COVID-19.  If you are unable to be vaccinated due to a disability, medical condition or religious belief, Waymo will provide a reasonable accommodation consistent with federal, state, and local law.

We appreciate your interest in Waymo. Waymo is an equal employment opportunity employer. Waymo’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, military status, genetic information or any other characteristic protected by law. Waymo also prohibits harassment of applicants or employees based on any of these protected categories. Waymo will also consider for employment qualified applicants with criminal records in accordance with applicable law. Waymo also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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