Fleet Development and Readiness, Shop Manager

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they’re going. Since our start as the Google Self-Driving Car Project in 2009, Waymo has been focused on building the World’s Most Experienced Driver in hopes of improving the world's access to mobility while saving thousands of lives now lost to traffic crashes. Our Waymo Driver powers Waymo One, our fully autonomous ride-hailing service, as well as Waymo Via, our trucking and local delivery service. To date, Waymo has driven over 20 million miles autonomously on public roads across 25 U.S. cities and conducted over 20 billion miles of simulation testing.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver.  At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage Ops members to share their ideas to help Waymo better serve the communities in which we operate.

In this role you'll:

• Lead a team of technicians, develop procedures and methods to ensure the most efficient, effective operation of the technical service department, and support Waymo’s safety and quality standards across department activities.
• Ensure the proper tools and equipment are available, general housekeeping, maintenance, and general condition and appearance of the service department, including outside areas and vehicles..
• Perform root cause analysis when customer and/or company goals are not met and improve operations to ensure they do not continue.
• Effectively communicate with internal & external stakeholders, cross-funcitonal teams and outside vendors. 
• Provides direction, leadership, and assistance to maintenance and material coordinators.
• Generate KPIs to demonstrate resource optimization and maintain various  operational efficiency reports. 

At a minimum, we'd like you to have:

• BS/BA or equivalent experience in aviation or automotive technology,  engineering, project management or related field
• 6 years as shop foreman or automotive repair manager, military, aviation management or supervisory experience in similar field
• 2 years of experience in fleet operations and vendor/support agencies management 
• Ability to work all shifts including, but not limited to, working on holidays and shift rotations and overtime when needed.
• 6 Years Experience with Safety/Quality Management Systems and familiarity with regulatory audits and asset management best practices
• Experience working in a matrix organization, thrives working in a rapidly changing and evolving environment, independently and with cross functional teams.

It's preferred if you have:

• Trucking or Aviation maintenance  experience 
• Master Technician certification, ASE certification and/or manufacturer certification
• Inventory Management 
• Knowledgeable regarding optimization of fleet maintenance,  OEM maintenance items and inventory management
• Ability to operate comfortably within and troubleshoot Linux based systems.
• Diagnostic experience with embedded modules, self-driving systems and sensor stacks
• Lean Six Sigma certification.

Note: The following is only applicable for roles hired in the US. As we keep the safety of our employees and our communities top of mind, COVID-19 vaccinations continue to be a critical prevention measure to help end the pandemic.  Because of this, Waymo requires all US-based employees who perform work onsite for Waymo to be fully vaccinated against COVID-19. If you are unable to be vaccinated, Waymo will provide a reasonable accommodation consistent with applicable law.