Waymo teen accounts
Autonomy, meet autonomous
Independence for teens. Free time for parents.
Waymo teen accounts let younger riders (ages 14-17) get around Metro Phoenix on their own with parental permission. Parents get time back, and grant teens independence with a trusted, fully autonomous Driver.
An autonomous, on-call chauffeur
Teens in good hands
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Riders ages 14-17 can call their own car, any time
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Specially trained Rider Support agents are immediately available, with the tap of a button
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Teens get around in a safe, stranger-free space with the World's Most Experienced Driver, every time
Parents in-the-know
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All receipts go right to the parent's account
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Teens can share their trips so parents can keep an eye on them in realtime
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Our team is trained to support teens with care and loop in parents if needed
Safe for all
Waymo’s reliability is backed by tens of millions of miles driven. The data to date indicates the Waymo Driver is already making roads safer in the places where we currently operate.
And, our autonomous driver never gets tired, distracted, or refuses a trip.
Set up a teen account
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Step 1
From the Waymo One homepage, tap Account, then Teen accounts
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Step 2
Tap “Invite your teen” and enter your teen’s email address
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Step 3
Have your teen download the app, accept the invite, and set up their account. Need help? Contact rider support.
Parents can add a teen in just 3 steps
Where teens can ride
What families are saying
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"We've been using the Waymo service for a long, long time. With Waymo teen accounts, it's been a really great experience to give her some autonomy and not be so dependent on family members to drive my teen around."
Crystal, parent — Chandler
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“I'm a single mom—my husband passed away—so it's like all me. I think of Waymo as my partner to help get everyone where they need to go."
Kseniya, parent — Phoenix
Good teen rider guidelines
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Link accounts
Teens can only ride alone with an account that's been linked to a guardian's.
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Stay local
Teens can only travel in the Metro Phoenix service area without an adult.
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Up to 4 riders
Up to four passengers can ride with an approved teen, as long as they’re all 14 or older.
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Sit safely
The driver’s seat is off limits, seatbelts must be worn, and riders must stay inside the vehicle at all times.
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Keep it clean
Smoking, vaping, or excessive messes can incur a $100 cleaning fee.
We’ve got the driving handled — but make sure everyone understands the rules. Violations can result in additional fees or account suspension.
faqs
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faqs
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Can teens ride without a Waymo teen account?
No. Riders aged 14-17 must have a teen account linked to a guardian’s to ride with Waymo. Riders 13 and under, and those without a teen account, can only ride with an adult.
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What is the age limit for teen accounts?
Teens must be 14-17 years old to set up a Waymo teen account.
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Where can teens take rides?
Waymo teen accounts are currently only available in our Metro Phoenix territory, and they can ride anywhere within this service area. If they travel to another service area, they’ll need to have an adult with them.
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What does a teen need to set up an account?
Teens will need a Google email account and a smartphone (such as iPhone or Android) to use the Waymo app. Phones specifically built for teens and kids (for example, Gabb) do not work with the Waymo app.
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What’s the “Can’t access this service” error?
This shows for Google Workspace for Education users who are under 18 and for children under 13 (or the age of consent in your country).
If the account holder is 13 or older they can update their settings to gain access.
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Can teens bring guests on their rides?
Teens are allowed guests ages 14 and up. Up to 4 total passengers can ride in any seat but the driver’s seat.
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How do teens pay for their rides?
When setting up a teen account, you’ll be asked to add a credit card. Prepaid debit cards and gift cards with credit card logos will not work in our service.
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Can a parent or guardian monitor a teen’s trip?
Teens can share their trips with parents and guardians. During an active trip, swipe up and tap the Share Trip button to send trip progress. Parents will also get receipts for any trips or fees the teen incurs on their account.
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What happens if an issue arises during a teen’s trip?
In the case something goes wrong during a teen’s trip, our Rider Support team will contact the teen and maintain continuous support until the issue is resolved. Rider Support may also contact the parent linked on the teen’s account via a three-way call. If needed, we’ll hail another Waymo ride for your teen to ensure their trip is completed.
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Are there any special rules for teens?
Teens riding with Waymo must abide by our rider rules. That means always buckle up, no touching the driving controls, no smoking or vaping, and no pets (other than service animals), just to name a few.
Become familiar with our rules (as well as sections 27 and 28 of our Terms of Service) before riding to avoid any fees or losing access to the service.
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How many teens can a parent link to their account?
You can add up to 5 teens on one person’s account.
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How can I shorten walks to pickup?
Select “Minimize walking time” (under Account > Accessibility). Note: Even with this selected you may have to walk a few minutes to your pickup spot or destination in some cases.
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