Redefine how you move around San Francisco

Meet Waymo One.  Designed with SF at heart.

With millions of miles of testing and feedback from local riders, we’ve designed the Waymo Driver for a city that we are proud to call home. Download the Waymo One app today and we’ll reach out when it’s your time to ride.

How it works

Download the
Waymo One app

Download the app, create an account, and we’ll send you an invite code to get started with when it’s your turn to ride.
Tell us where
you want to go

Choose your destination and we’ll pick you up and drop you off.
Hop in
the vehicle

Up to four passengers can ride at a time. Unlock the door with your app and buckle up.
Enjoy
the ride!

Hit “Start Ride” and check out what the Waymo Driver sees and the route it’s taking on the passenger screen.

Testimonials

The fact that Waymo provides convenience, prioritizes safety, and is committed to sustainability makes it by far my favorite mode of transportation.

Eva, San Francisco

Learn why Eva chooses Waymo One

Person approaching Waymo vehicle with duffel bag

Waymo surrounded by dot pattern to visualize lidar dot map

The Waymo Driver is our autonomous driving technology with unmatched experience and safety at its heart

The Waymo Driver has over 20 million miles of real-world driving experience through countless situations - the equivalent of driving to the Moon and back 40 times
We follow a rigorous safety framework that combines multiple methods that help verify and validate our safety readiness and meet applicable laws and regulations.
We’ve tested for over a decade in more than ten states, and today we are safely operating a fully autonomous, publicly available ride-hailing service in Phoenix and San Francisco.

Thank you to our community partners

Learn more about how Waymo partners with the communities where we operate

We’re happy to help seniors gain mobility and independence in partnership with Self Help for the Elderly
In partnership with the San Francisco LGBT Center, we deliver essentials and provide safe rides to LGBTQIA+ community members
We’re proud to partner with The Arc to provide consistent, reliable transportation for people living with disabilities
As a partner of LightHouse, we share the belief that independence, skills, and technology form the foundation of success for people who are blind or have low vision
We offer safe, consistent and reliable transportation for people living with epilepsy

faqs

How do I sign up to ride in SF?

We’re excited to continue to add new riders as our service ramps up. Download the Waymo One app and create an account and we’ll reach out when it’s your time to ride.
Where do you operate locally?

Onboarded riders can travel with us throughout all of San Francisco. We’re also testing in parts of the Peninsula.
Is it safe to be near  the lidar sensors on your vehicle?

Yes, the light is not hazardous. The low level of emissions falls under Class 1 limits and is essentially in the same category as lasers used in household appliances such as CD and DVD players.
What is the climate impact of your vehicles?

We use the fully-electric Jaguar I-PACE in San Francisco, and the chargers that we use are powered with 100% renewable energy. We are also an authorized partner of the SFPUC’s CleanPowerSF program.
What safety  measures do you employ?

We follow a rigorous safety framework that combines multiple methods that help verify and validate our safety readiness and meet applicable laws and regulations.
How do your cars know how to share the road with cyclists?

Many of us are cyclists ourselves, and our personal experiences on the road help shape our engineering and product decisions. We also work with local bicycle coalitions to make sure our testing and validation procedures account for a diverse range of scenarios. Our vehicles are equipped with a combination of sensors designed to see 360 degrees around the vehicle, day and night, and our vision system can identify details like pedestrians and stop signs up to 500 meters away. Vehicles driven by the Waymo Driver all share the same behavior — safe, courteous, reliable — which removes a lot of the uncertainty for those around them. Making sure all road users feel safe is a top priority for us.
Can the cars be hacked?

Protection against hacking is a key priority, which is why we have multiple layers of security designed to prevent unauthorized sources from accessing our autonomous driving system. Steering, braking, and controllers are isolated from outside communication. The onboard computer that maintains responsibility for the driving task at all times is shielded from wireless networks. When our vehicles communicate with our fleet response team, all cellular connections are encrypted. And we’re constantly evolving our technology to help ensure we have secure protections.
What do you do with the camera footage you collect?

The cameras on the exterior of the vehicle are used to help the Waymo Driver see and improve its ability to safely navigate the road. Cameras within the vehicle are a way for us to make sure your ride goes smoothly. Among other things, we may use cameras to: make sure cars are clean, find lost items, provide help in case of emergency, check that in-car rules are being followed, and improve products and services.