Riding With Waymo One
Waymo One is our public, fully autonomous ride-hailing service. Riders can use the Waymo One app to hail one of our autonomously driven vehicles (with no human driver in the front seat!) 24 hours a day, 7 days a week. Whether it's for a fun night out or just to get a break from driving, our riders get a clean vehicle every time and a Driver with more than 20 million miles of experience on public roads.
Our Waymo One ride-hailing service operates in Metro Phoenix, San Francisco, and is ramping up in Los Angeles County. We look forward to expanding further.
Our Metro Phoenix territory currently includes Downtown Phoenix and parts of Chandler, Tempe, Mesa and Gilbert.
Riders in San Francisco can ride throughout the city, and we look forward to sharing our Los Angeles territory!
For more information, visit waymo.com/whereyoucango.
In Metro Phoenix, anyone can take a fully autonomous ride today. Just download the Waymo One app and ride right away.
In San Francisco, riders can download the Waymo One app to join our waitlist as our service ramps up in the City by the Bay.
If you’re in Los Angeles, join our waitlist here and we’ll reach out when it’s your time to ride.
Anyone in the Metro Phoenix area has access to Waymo’s fleet of fully autonomous cars operated by the Waymo Driver, which consists of Chrysler Pacifica Hybrid minivans and the world’s first electric autonomous vehicle: the Jaguar I-PACE.
In San Francisco, riders in our Trusted Tester program also have access to ride in our fleet of Jaguar I-PACE vehicles.
Our Waymo One vehicles can currently accommodate up to 3 riders (in any seat but the driver’s seat!). Passengers 17 and under can ride as your guests, but please note for our little passengers, no kids under 8 years old can ride in the front passenger seat and you'll need to bring your child’s car or booster seat and secure it in the back seat according to the manufacturer’s installation instructions. Learn more in our Help Center.
Yes. Our Waymo One vehicles are fully autonomous. That means that on most occasions, no one is in the driver's seat when you ride with us.
Our vehicles are primarily driving autonomously, but you’ll sometimes notice that our cars have autonomous specialists riding in the driver’s seat. These specialists are there to monitor our autonomous driving technology and share important feedback to help us improve the Waymo One experience.
We hope to bring the ease and safety of autonomous cars to as many people as we can. We can't yet say where we're headed next, but we do look forward to bringing our technology to new cities as soon as possible.
Trusted Testers participate in research for Waymo One. These riders share their experiences directly with our team to help shape the future of autonomous driving technology. Let us know if you’d like to become a Trusted Tester by downloading the app and expressing interest in the Account tab.
Our Rider Support team is happy to help reunite you with your lost item. Please contact us here.
Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they’re going. Since our start as the Google Self-Driving Car Project in 2009, Waymo has been focused on building the Waymo Driver—The World’s Most Experienced DriverTM—to improve everyone's access to mobility while saving thousands of lives now lost to traffic crashes.
We’re committed to developing fully autonomous vehicles because we believe that this is safer and better for all those who share our roads.
Around the world, over 1.35 million people die on our roadways annually. In the US alone, traffic collisions kill over 35,000 people a year. In the U.S., 94% of crashes involve human error or choice, and this is one place where we believe we really can bring technology to bear. Autonomously driven vehicles could also help people who can't drive—whether elderly, blind, or disabled—to get around and do the things they love.
In addition, truck crashes cause 4,000 deaths and a further 110,000 people are injured in commercial truck-related crashes annually in the U.S. With Waymo Via, we’re hoping to make highways safer by integrating the Waymo Driver to operate commercial trucks.
Our fleet of autonomously driven vehicles has included modified Toyota Priuses, Lexus SUVs, a custom-built prototype vehicle (nicknamed "Firefly"), and our fully autonomous Chrysler Pacifica Hybrid minivans. The Chrysler Pacifica Hybrid minivans are our first vehicles built on a mass-production platform with a fully-integrated hardware suite, newly designed by Waymo for the purpose of full autonomy.
We’ve also partnered with Jaguar and leveraged their I-PACE platform to create the world's first premium electric autonomously driven vehicle.
With Waymo Via, we're also integrating Class 8 trucks with the Waymo Driver to operate autonomously. This includes combining The World’s Most Experienced DriverTM technology with Daimler’s Freightliner Cascadia to enable fully autonomous truck driving.
Waymo Via is our autonomous driving solution for moving goods. Currently we are testing Class 8 Heavy duty trucks that are operated by the Waymo Driver in California, Arizona, Texas, and New Mexico. We're also testing local delivery in Arizona. Learn more.
At Waymo, we're focused on building the Waymo Driver, which is how we refer to our autonomous driving technology. There are two pieces to the Waymo Driver: hardware and software. On the hardware side, we have a sensor suite that includes lidar, cameras, radar, and a powerful AI compute platform. Collectively, they provide a 360 degree view of the world. On the software side, we take all of the information our sensors collect to answer four key questions: Where am I? What’s around me? What will happen next? And what should I do? Together, our hardware and software work in concert to paint a complete picture of the world around the car and enable us to navigate roads safely.
Your feedback is important to us. If you've seen us on the road and would like to provide feedback on how we drive, please contact us and tell us about your experience.
If you are a Waymo One rider and would like to provide feedback on your service experience, please reach out to our Rider Support team via the app.
You can learn more about available roles here.
We can't accommodate most appearance requests due to our busy development and testing schedules. For special requests, please use our contact form. Please note that we aren't able to respond to all inquiries.
Good luck with your project! Everything we have to share is available on this website and on our blog, so they're the best places to look for details on Waymo. We can't provide any other information at the moment.