Early rider FAQ
What is the early rider program?

The early rider program is an opportunity for residents in parts of the Phoenix metropolitan area to have everyday access to Waymo’s self-driving vehicles and contribute feedback to shape the future of how our vehicles will work.

Who is eligible to apply?

The program is open to residents in parts of the Phoenix metropolitan area, including Chandler, Tempe, Mesa and Gilbert. We’re looking to learn from people with diverse transportation needs, and we welcome residents of all backgrounds.

Only one person per household needs to apply, and if they’re accepted, all other eligible members of their family can take rides. The person submitting the application must be 18 years or older.

What are the next steps after submitting the application? When will I hear back?

You will receive a confirmation email from us within the next 24 hours, and we’ll reach back out if you've been selected to join our program.

While our goal is to bring self-driving technology to as many people as possible, please note that we're accepting a limited number of early riders at this time. We plan to expand our program throughout the year, and if there's an opportunity for you to use our self-driving cars, we'll be sure to get in touch as soon as we can!

For more updates, please follow our blog and Twitter.

How can I remove or alter my application for the program?

You can simply submit a new application if your previously submitted application has become outdated. If you’d no longer like to be considered, please contact us and let us know that you'd like to remove your application for the early rider program, and reference the email address you signed up with.

What is the timeline for the early rider program? How many early riders will be accepted?

We plan to gradually expand the program this year, and hope to accept hundreds of early riders. There is no specific end date for the program at the moment.

Who can ride in the cars, where, and how often?

Once a household member has applied and been accepted to the early rider program, all other eligible immediate members of the household will be able to take rides as part of the program. Early riders will initially be able to take rides within parts of the Phoenix metropolitan area, including Chandler, Tempe, Mesa and Gilbert.

Our goal is to give our early riders everyday access to our vehicles, and we encourage you to take rides as frequently as possible.

Which cars will I ride in?

Early riders will have access to Waymo’s fleet of self-driving vehicles in the Phoenix metropolitan area, including our new Chrysler Pacifica Hybrid minivans.

Is the program safe?

Waymo’s mission is to make it safe and easy for everyone to get around. Since we started as the Google self-driving car project in 2009, we’ve self-driven more than 3 million miles, largely on complex city streets, on top of testing our software through 1 billion miles of simulated driving in 2016 alone.

Our goal is to develop fully self-driving vehicles that require no intervention, though as part of this early trial, there will be a test driver in each vehicle monitoring the rides at all times.

Learn more about how our technology works and follow the progress we’ve made on the road.

When will the early rider program be offered in my city?

We’re currently opening the early rider program to people in parts of the Phoenix metropolitan area, including Chandler, Gilbert, Mesa and Tempe. To stay updated on our progress, please follow our blog and Twitter.