Legal Requests

If you are law enforcement personnel and you are seeking:

• data related to an incident where Waymo is a third party or video for a collision investigation, please submit that via Waymo’s Kodex platform. You can also use Kodex to ask related questions. If you cannot access Kodex, you may email the team at waymolawenforcement@waymo.com.

• information about a hit & run or a non-collision incident where Waymo is a victim, please contact our Investigations team at waymo-investigations@google.com.

• information regarding our First Responder Training Program, or about how to interact with our vehicles, please contact our First Responder Ambassadors team at waymo-fro@google.com.  

• someone to speak with urgently regarding an incident in progress or an exigent request, please call 877-503-0840. Please note, you will not be able to obtain information about data requests at this number. 

Other Requests

If you are a Waymo customer or member of the public, please submit any questions, comments, or concerns to Waymo's Customer Support team at waymo.com/support.