Regulatory Inquiries and Events of Interest

Waymo is committed to building the world’s most experienced driver to improve road safety for everyone. We recognize the vital role of regulatory oversight and public-sector partnership in the safe deployment of autonomous technology, and we are dedicated to continuous improvement through transparent dialogue with our regulators.

You may contact us regarding regulatory events of interest, such as collisions, complaints, or concerns. Please be as specific as possible so that we can best address the inquiry, including the date, time, location, and license plate of the vehicle involved.

Please contact us regarding these events by email here.

Note: Law enforcement requests such as search warrants, subpoenas, or other legal process should NOT be submitted via this email. Please submit all legal process, preservation requests, or questions for the team processing these via Kodex Global.

Other Requests

If you are law enforcement personnel and you are seeking:

• data related to an incident where Waymo is a third party or video for a collision investigation, please submit that to Kodex. You can also use Kodex to ask related questions. If you cannot access Kodex, you may email the team at waymolawenforcement@waymo.com.

• information about a hit & run or a non-collision incident where Waymo is a victim, please contact our Investigations team at waymo-investigations@google.com.

• information regarding our First Responder Training Program, or about how to interact with our vehicles, please contact our First Responder Ambassadors team at waymo-fro@google.com.  

• someone to speak with urgently regarding an incident in progress or an exigent request, please call 877-503-0840. Please note, you will not be able to obtain information about data requests at this number.